Your training at PUBLICA

During your apprenticeship as an ICT specialist, you will answer enquiries from PUBLICA’s 120 staff about hardware, software, networks and communication systems, either on the telephone or via a ticket system. You will work in first- or second-level support, helping users make the most of ICT. You will assist with maintenance of workplace systems, peripherals, mobile devices, servers, network components and communication tools, as well as the relevant software and interfaces. You will troubleshoot problems with Microsoft Windows, Microsoft 365, printers and various applications used in our business areas. You will update documentation, instructions and checklists, and work on projects. During the first seven months of your first year, you will attend the basic programme at the vocational training centre in Bern, with funding from PUBLICA.

We offer you a wide-ranging apprenticeship as well as a modern workplace with the latest ICT, a patient vocational trainer, and a motivated team who will be happy to share their knowledge with you.

During your commercial apprenticeship as an employee in service and administration, you will learn about pensions, finance, the contact centre, management secretariat, logistics and organisation as well as human resources. You will also complete internships in asset management, market management and corporate communications. They will teach you to work independently as well as redefine and apply tasks and processes. At PUBLICA, we are service providers for our active members and pension recipients. You can speak German very well and have a good knowledge of French and English which you will consolidate and improve during your apprenticeship. 

During your training, we will encourage you to think analytically, synthetically and cross-functionally. We will give you the opportunity to prepare and deliver presentations and learn about the technology used for them. In addition to training at our office, you will attend the Bern school of business and management, branch courses and sector training on occupational pensions. You will then have the perfect opportunity to apply the knowledge you have gained within PUBLICA.

As a media and technology apprentice, once you have completed your two-year foundation course at BiCT AG you will join the corporate communications team, where you will spend your third and fourth years being trained by us. You will combine technology, design and communication, plan photo and film shoots, stand behind the camera yourself and put the finishing touches to visuals in postproduction or editing. We will use the images and videos for our website and customer magazine, for presentations and printed matter, and for the intranet and social media. You will create flyers, design landing pages and layout other content for print and the web. Your work will therefore be an important part of PUBLICA’s public profile and help to ensure we present a unified image. A job as a media and technology specialist brings you into contact with a wide variety of people whom you advise and help to find the solution that is best for them. You are comfortable using all the required programs, and enjoy creating designs while keeping up to date with the latest developments. You attend the BBZ vocational school in Biel.